| FAQs (Frequently Asked Questions)
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1. Do you accept Bank Cheque, Bank Draft or major credit cards?
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No, we do not accept these modes of payment.
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2. How about Letter of Credit (L/C) then?
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Yes, only for Sri Lankan buyer. Normally its 40% cash and 60% LC.
The 40% payment can either transfer through Western Union or any Money Remittance Services.
Singapore Automobile.com (the ’Offerer’) will only accept a L/C that you (the‘Buyer’)
marked “irrevocable?. Any discrepancies in the L/C that result in bank charges shall be
borne by the buyer. Of course, if this is the first time you are purchasing from us, we
will gladly advise you on how to go about preventing such discrepancies, which will also
prevent a delay in the handing over of your car.
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3. What currencies do you transact in?
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We prefer to transact in Singapore Dollars if your payment is made via L/C or money
remittance.. However, we do accept US Dollars as quotation for easy reference.
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4. Are the prices in FOB of CIF?
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Listed prices are quoted in Ex-Singapore and in Singapore Dollars. They do not
included local handling charges, freight, insurance and any other charges imposed
by your country’s import regulations.
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5. Where do I direct my payment?
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Our bank account information is as follow:
Account Name - Singapore Automobile.com
Account ID - 534-734025-001
Bank - Overseas Chinese Banking Corporation
Branch - Tampines Branch, Singapore 428722
Tel - (65) 6844 6789
Fax - (65) 6741 6789
Swift Code - OCBCSGSG
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6. What time is it in Singapore now?
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Our time zone is GMT Time +0800.
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7. May I inspect the vehicle?
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Yes, of course. It can be arranged if you let us know about your request in
advance. Do note that all additional accessories and inspection cost are to be borne by the buyer.
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8. Can you tell me about the order process?
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You can complete the order process in just 3 simple steps:
1. Contact us Call us on our mobile or email to sales@singaporeautomobile.com to check
on the availability and price of the vehicle(s) you are interested in.
2. Confirm your order A Proforma invoice will be faxed over to you immediately if you
are agreeable to the purchase terms and conditions. Please sign on the bottom right side
of the Proforma invoice and fax it back to us to indicate your acceptance of the offer.
3. Payment and delivery We will reserve your vehicle(s) for a maximum of 3 business
days (excluding Saturday) upon receiving your signed copy of the Proforma invoice. Please
ensure that you send a Telegraphic Transfer (T/T) for 100% of the price of the vehicle(s)
in CIF (including Flight and insurance charges) to us and fax over the receipt within this
3-day period. If this is the first time you are purchasing from us, a 50% payment via T/T is acceptable.
Do note that we do not reserve your vehicle(s) beyond this 3-day period, and they may no
longer be available to you should you miss this reservation deadline, as vehicle(s) will then
be sold on a first-payment-basis.. However, we will do our best to extend your reservation period
if your payment is delayed after being made, so do inform us swiftly should such a situation arise.
Once we have confirmed your payment, we will put your vehicle(s) onboard the first available vessel.
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9. How do I get hold of the relevant documentation of my purchase?
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Singapore Automobile.com will receive the B/L and other relevant documentation from the
Shipping Agent within 3 to 5 working days after vessel’s actual departure. We will then
forward them to you using EMS, DHL or FedEx courier service, which allows you to trace
the whereabouts of your documentation over the Internet. You should receive them within
4 to 5 days from the vessel’s actual departure date, provided full payment had been
received by Singapore Automobile.com.
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